Location

50, Awolowo Road, Ikoyi, Lagos

Call Us

+234 813 598 6872

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Customer Service Program

Elevate customer experiences with our expert training. Enhance communication, problem-solving, and empathy skills to deliver exceptional service that builds lasting relationships and boosts business success.

Applications are currently open!

Duration

6 Weeks

Level

Beginner

Pre-requisites

Laptop

Projects

1 Project

Cost

N100,000

Elevate customer experiences with our expert training. Enhance communication, problem-solving, and empathy skills to deliver exceptional service that builds lasting relationships and boosts business success.

On successful completion of Customer Service Program, participants shall be able to:

  • Maintain a sustainable long-lasting relationship with its customer base
    Exceed customer expectations by designing personalized experiences for the customer
  • Find innovative ways to add value for the customer through customer service
  • Develop a better communication channel with customers that provides for an effective feedback system and follow-up
  • Develop an efficient way to measure customer service excellence and evaluate the performance of the sales workforce
  • Enhance sales of the company and ensure business growth
  • Reduce price sensitivity of customers as loyal customers are willing to pay more for the same product and service
  • A computer on which you can install software (Windows, MacOS, or Linux)
  • 6 Weeks to learn and work hard to build a career in tech.
  • No prior programming experience is required. We will start from the very basics.

In Demand Tech Skill

Acquire In-Demand Skills for the Job Market’s Hottest Opportunities.

Certificate

Get your certificate to prove your participation

Support System

Become part of an ever-growing, supportive community of like minds

Conducive Environment

Our classes and the environment is serene and conducive for learning.

Real Work Experience

Experience hands-on learning by actively working on projects,

Access Job Opportunities

Upon program completion, access our network of hiring partners and placement opportunities, ensuring a seamless transition into rewarding roles.

FAQs

Our programs are hybrid, caters for both online and physical participants

A typical program at Eko Institut of Technology runs for 6 weeks.

50, Awolowo Road, Ikoyi Lagos.

Yes, you can. To join the waiting list, kindly apply for your desired course and get to let us know which cohort you intend to enroll for. We will get in touch with you.

You will see the dates for our next cohorts on your desired course of interest page. Feel free to reach out to us should you require clarifications. We will be happy to answer any questions and get in touch with you as soon as applications are open for another cohort

Yes, you will be requiring a laptop. All our classes are hands-on and very practical.

Customer Service Program

 Enhance communication, problem-solving, and empathy skills to deliver exceptional service that builds lasting relationships and boosts business success.

Data Science Program

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Customer Service Program

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